Please carefully check our refund policy before filing the claim.
If your case is listed as a refund case,
Go to app dashboard >> search for order numbers in My order >> Press File a claim.

Choose your Prefered Solution.

Fill in information required.

Check this article for more information about evidence to support your claims.
If your case is listed as a refund case,
Go to app dashboard >> search for order numbers in My order >> Press File a claim.

Choose your Prefered Solution.

Fill in information required.

Check this article for more information about evidence to support your claims.
Published on: 26 / 12 / 2019