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Manage your orders more efficiently

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  • General Questions
  • FAQ
  • Product Sourcing
  • Inventory
  • Order Fulfillment
  • Packaging
  • Shipping & Tracking
  • Replacement/Refund
  • Automated App
  • How to request a quotation with CrossPanda?
    In order for us to help you find the reliable suppliers and deal the best price, please first request a quotation for your product. In this article A. How to request a quotation? B. How do I check my quotation? A. How to request a quotation? Access App section >> Visit ShopBase app store >> Install CrossPanda app. Go to App dashboard >> Request Products >> fill in infoSome readers
  • How can I purchase products?
    There are different ways to purchase your products with CrossPanda. In this article A. Purchase product from Request list. B. Purchase product from Inventory. A. Purchase product from Request list. Request list is the section to manage quotations. Go to admin dashboard -> Request list -> Quote created. Enter **quotatioPopular
  • Create a Shopify private app for migration
    Go to your Shopify Admin (your-domain.myshopify.com/admin) Navigate to Apps > Private apps section at bottom of Apps page or you can navigate to (your-domain.myshopify.com/admin/apps/private) Click Create a new private app Follow the steps to create the app: Private app name: you can use data migration Emergency developer email: use your email Admin API: make sure you turn on "Read access" for store content, customers, orders, products so we can access those dataSome readers
  • How to connect your store?
    This feature is to automatically sync orders and products from your stores to the app, then upload tracking number for orders after the fulfillment. Go to Home -> Scroll to the bottom -> click Link to more stores. ShopBase stores: enter the store name. Shopify stores: read this [article](https://crosspaSome readers
  • Import orders
    In order for Cross Panda to fulfill your orders from ShopBase or Shopify stores, first you need to export them to a CSV file corresponding to this template Then, import this file by following these steps below: Go to My order on dashboard -> Import Orders. Select your product identity MercVery popular
  • How to import tracking number to your store?
    If you haven't connected your store to CrossPanda app, please follow these steps below to import tracking number to your store: Access Fulfillment -> My orders-> tab Fulfilled. Filter Order date -> Hit Export. Select Current Page -> Export. Import the file to your store.Few readers

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