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Articles on:General Questions
Welcome to CrossPanda, a professional fulfillment service

Categories

  • General Questions
  • FAQ
  • Product Sourcing
  • Inventory
  • Order Fulfillment
  • Packaging
  • Shipping & Tracking
  • Replacement/Refund
  • Automated App
  • What is CrossPanda? How does your service work?
    What is CrossPanda? CrossPanda is a dropshipping agent that provides product sourcing and fulfillment services. We sources anything from local Chinese manufacturers then takes good care of the packaging and shipping process for you. Our product quality is a key factor. That's why CrossPanda carefully tests every product sample, then only stock what is best for you. How does your service work? It's a breeze to get started wPopular
  • Which benefits do you offer?
    Product Quality assurance CrossPanda works with top local manufacturers to test & source only what meets your quality standard. Our product quality assurance is backed by our Return & Warranty policies. Speedy delivery Guaranteed fast shipping. Your customers will receive their orders after only 6 - 12 days. For the US, our average shipping time is only around 6 - 8 days. Premium packaging service All your orders will be packed in niceSome readers
  • Where is CrossPanda warehouse located?
    Our warehourse is located in 206 Shangxie Industrial Park, Jihua Road, LongGang Dist, ShenZhen, China.Some readers
  • Which countries do you support delivery? How long does it take to ship my orders?
    We cooperate with Yunexpress to ship your packages from China. When the packages come to the destination countries, Yunexpress's partner - a courier will continue carrying them. This list includes: Supported countries Standard shipping time Corresponding courier in the destination countries.Very popular
  • Does you have restrictions with certain products?
    There are certain products we do not support including: Guns or ammunition Control instruments and assault weapons Inflammable and explosive articles Plants and plant products Animals and animal products Any medicine Any food Liquid and powder products Pure battery and mobile power supply Illegally forged articles ChemicalsSome readers
  • Do you have an automated app?
    Yes, we do. The app is designed with multiple functions but easy to use and help you manage your orders more effectively. There are 5 basic steps of using the app corresponding to the CrossPanda flow of service: Request products Purchase orders [Connect your stores to CrossPanda](https://help.crosspanda.com/en/article/how-to-connect-your-stSome readers
  • Which ecommerce platform do you integrate?
    At this time, we have integrated with Shopify and ShopBase. Wocommerce and BigCommerce will be rolled out soon. Please refer to this link for more information about the integration. If your store bases on other platform, you can work with us via csv order files.Some readers

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